JOB SUMMARY 

Under the direction and supervision of the Learning and Development Manager, the Staff Trainer is responsible for the development and delivery of engaging training programs for new and existing team members within St. Joseph’s Villa. The ideal candidate will be passionate about workforce development, comfortable facilitating a variety of trainings, and experienced in both virtual and in-person learning environments. This position must conduct trainings to meet the regulatory requirements and professional development needs of the agency.

All work is performed within a systems-based framework and a psycho-educational model. Work is performed collaboratively with and in support of other services offered by St. Joseph's Villa. Work is performed safely, effectively, to the highest ethical standards, and in accordance with St. Joseph’s Villa’s mission, values, and guiding principles. 

ESSENTIAL JOB FUNCTIONS

• Participates with other personnel as an active member of a team.
• Collaborates with managers and subject matter experts within St. Joseph's Villa and externally to ensure that trainings reflect best practice theory, concepts, and applicability.
• Deliver training sessions, including onboarding, CPR certification, Therapeutic Options/De-escalation techniques, and compliance topics.
• Evaluates effectiveness of learning programs using appropriate and diverse methodologies such as pre- and post-testing, supervisory feedback, direct observation, analyzing trends relevant to the trainings, etc. and proposes modifications to improve them.
• Administer and manage the Learning Management System (LMS), including uploading materials, tracking attendance/completions, and generating reports.
• Stay current with best practices in adult learning, trauma-informed care, and relevant mental health/healthcare training methodologies.
• Provide support and coaching to staff in applying learned skills on the job.
• Assist with creating and updating training documentation, handbooks, and e-learning modules.
• Participate in audit or accreditation prep as needed.
• Compiles data for, organizes, and reformats data for regular reports to management and relevant, committees, or workgroups.
• Reviews and evaluates training tools and recommends the purchase of items such as training material, written material, and routine supplies.
• Makes all necessary meeting arrangements including room reservation, setting up audio-visual equipment, and preparing or arranging for refreshments.
• Evaluates work processes and methods and submits recommendations for continuous quality improvement.
• Attends scheduled training programs for professional development that includes, at a minimum, trainings required by St. Joseph’s Villa and by regulatory and accrediting bodies.
• Performs other duties as assigned.

QUALIFICATIONS 

• BS/BA degree in related field preferred.
• Two years of training and staff development experience.
• Proficient with Windows, Outlook, internet research, and MS Office including Word, Excel and PowerPoint. Experience with proprietary software preferred.
• Prefer knowledge of human service delivery systems.
• Prefer certification as trainer for First Aid, CPR, and TOVA de-escalation techniques.