Provides supervision and training of staff within program. Assists other service staff in developing an effective team model.
Schedules shift and coverage pattern for service, including regular and on-call relief.
Works in conjunction with the Director of Clinical Services, Senior Director of Day Treatment and/or designee in matters of supervision, evaluating, training, and recommendation for hiring or termination.
Participates in management and treatment team meetings, relevant community meetings, and other service group activities that support the effective operation for the services.
Designs appropriate level of care and interventions for each client. Ensures clinical and case management staff are trained in selected intervention techniques. Performs clinical work within a systems-based model.
Functions as the facilitator of treatment teams, and supervision of staff.
Conducts eligibility assessments for IIH and CSM.
Oversees all client documentation to include clinical summaries, individualized service plans, and effective strategies necessary for providing effective services to individual clients and families.
Maintains compliance with client records (hard copy and Harmony) as evidenced by monthly file reviews.
Ensures active individual, family and community engagement appropriate to client’s needs to support progress across settings.
Ensures necessary wrap-around services for client’s optimal success.
Develops and presents in-service trainings to improve staff competencies in clinical and therapeutic interventions.
Determines when support through the Villa is not sufficient for the client and initiates the referral process. Directs management team through referrals to other community-based or individual support programs.
Provides after-care services for discharged clients and their families when appropriate.
Ensures accurate and complete individual case records for clients in compliance with licensing and accreditation standards for best practice.
Supports Villa efforts in licensing, certification, and accreditation issues: attainment, documenting and monitoring compliance.
Follows established procedures to report serious incidents and suspected abuse and/or neglect. Responds to charges of inappropriate treatment.
Maintains statistical and evaluative data, preparation of monthly reports and other reports as required and maintains an accurate receipt system for expenditures.
Assists in the development of program goals, objectives and policies consistent with those of St. Joseph’s Villa.
Assists in developing standards and documentation for licensing and accreditation authorities. Ensures program is, at minimum, operated according to regulatory, licensure and accreditation standards.
Works with community agencies and placing agencies through site visits, meetings, and/or written communiqués, or other appropriate means, to further community understanding of our services, to ensure the residential service meets community needs, and to attract and maintain appropriate population levels.
Evaluates work processes and methods; staffing levels, qualifications and training needs; and tools, equipment, and physical resources and submits recommendations for continuous quality improvement.
Assumes responsibility for own professional development including meeting all mandated standards and staying abreast of developments within the field.
Assumes on-call responsibility as assigned.