St. Joseph's Villa

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Program Manager- Crisis Stabilization Unit

Program Manager- Crisis Stabilization Unit

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Under the direction of the Clinical Supervisor, this position is responsible for coordinating, planning, organizing, staffing, evaluating, and managing the service in conjunction with the Behavior Specialists and Counselors, and within the policies and procedures of St. Joseph’s Villa. All work is performed within a systems-based framework and a psycho-educational model. Work is performed collaboratively with and in support of other services offered by St. Joseph's Villa


Serves as a member of the Management Team and is involved in the operation of Crisis Stabilization Services for children and adolescents ages 5-17 with emotional, developmental, and cognitive challenges. Ensures quality services to clients and their families. Performs all work in accordance with the highest professional ethical standards and in alignment with Saint Joseph’s Villa mission, values, and guiding principles.


ESSENTIAL JOB FUNCTIONS                        

Participates as an active member in a team approach to the delivery of services to clients.


Provides supervision and training of staff within her/his program(s). Assists Clinical Supervisor in developing effective team model.


Assigns clients to Behavior Specialists and ensures appropriate case coverage.


Works in conjunction with the Clinical Supervisor and Behavior Specialists in matters of supervision, evaluating, training, and recommendation of hiring or termination.


Participates in staff meetings, community meetings, and other staff and program group activities that support the operation of an effective psycho-educational program.


Assists in the coordination of client admissions and discharges.


Functions as a co-facilitator in the treatment teams for his/her service.


Conducts assessments and other clinical documents pertinent to program.


Participates in the development and implementation of service plans, objectives and methods necessary for providing effective services to individual clients and families.


Promotes good client and community relations, and appropriately assesses services in the community to support client needs.


Maintains a caseload of clients as needed, both on the unit and in the community.


Assists in maintaining statistical and evaluative data, preparation of monthly reports and other reports as required and maintains an accurate receipt system for expenditures.


Assists in the development of program goals, objectives and policies consistent with those of St. Joseph’s Villa.


Assists in developing standards and documentation for licensing and accreditation authorities. Ensures program is, at minimum, operated according to regulatory, licensure and accreditation standards.


Maintains environment to ensure safety and health of staff and children are not compromised.


Provides transportation as needed.


Works with community agencies and placing agencies through site visits, meetings, and/or written communiqués, or other appropriate means, to further community understanding of our services, to ensure the residential service meets community needs, and to attract and maintain appropriate population levels.


Evaluates work processes and methods; staffing levels, qualifications and training needs; and tools, equipment, and physical resources and submits recommendations for continuous quality improvement.


Assumes responsibility for own professional development including meeting all mandated standards and staying abreast of developments within the field.


Ensures that staff receives training to meet mandated standards, that develops their professional abilities, and that prepares them for advancement opportunities.


Performs other duties as assigned.





BA/BS in a field related to Human Services and QMHP certification.Master’s degree preferred.Requires three years related experience working with a relevant population in a related setting with one year of working in a supervisor’s capacity. Excellent oral and written communication skills. Medicaid experiencepreferred.  Must be able to work in and provide support for all staff in a service that provides 24 hour services on the unit and in-home. Proficient with Windows, Outlook, internet research, MS Office including Word, Excel and PowerPoint.  Experience with proprietary software preferred. Valid Virginia driver’s license with excellent driving record.